ROLE MODEL® Premium Warranty
Full transparency.
Our Premium Warranty covers all unforeseeable errors that may occur during the first 6 months after purchase, such as material defects or defects that affect the functionality of the cell phone case. Whether it's an unexpected crack, a broken camera protective frame or discoloration - our guarantee protects you and ensures that you always use a flawless cybercase. So you can use your smartphone without hesitation with our first-class mobile phone case and rely on the best protection.
Free with every order.
Our premium warranty is included with every order. You don't have to book anything extra and don't have to tick any extra boxes. The guarantee is fully automatic and always included.
What is covered?
Our Premium Warranty covers all unforeseeable errors that may occur during the first 6 months after purchase, such as material defects or defects that affect the functionality of the cell phone case. Whether it's an unexpected crack, a broken camera protective frame or discoloration - our guarantee protects you and ensures that you always use a flawless cybercase. So you can use your smartphone without hesitation with our first-class mobile phone case and rely on the best protection.
What is not covered?
Our premium warranty does not cover self-inflicted defects such as scratches, signs of wear or defects caused by falls on the floor. Self-inflicted errors are damages or defects caused directly by the user and not due to defects in materials or workmanship.
Guarantee = guarantee?
Unlike the statutory warranty, our manufacturer's warranty is voluntary and covers defects that may arise after purchase and during use. The legal warranty is strictly regulated and only covers defects that the product already had in the packaging.
What do I have to do for this?
If you have any questions or warranty cases, just write to our support 😊
