Fall in love with the cybercase or send it back.
After delivery, you have 14 days to fall in love with the cybercase. If it doesn't match, you can easily send it back.
How does the return work?
To return your order, contact us via Return Center. Our support will then clarify everything else easily and relaxed.
Ich habe aus Versehen ein falsches Case bestellt. Kann ich es umtauschen?
Ja! Im Retourenportal kannst du ebenso einen Umtausch veranlassen, solltest du ein nicht kompatibles Produkt gekauft zu haben.
Who pays the return shipping costs?
We do not offer free returns. However, you decide which shipping service provider you want to use.
“How long does it take for the refund to go through?”
It may take up to 14 business days for us to review and complete the return. As soon as we're finished, we'll send you an email. If you have any questions, we will contact you.
Was muss ich beachten?
Vor dem Beginn der Rücksendung vergewissere dich, dass sich dein Case weiterhin in einem neuwertigen Zustand und ohne Kratzer befindet.
